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Success Stories: GuildNet

The challenge. More than 700,000 people in New York are simultaneously enrolled in both Medicare and Medicaid, according to the New York State Health Foundation. For patients enrolled in both programs, and for their families and healthcare providers, the challenges of integrating a wide variety of short- and long-term services is critical to providing both a high level of integrated care and to controlling costs and reducing inefficiency.

The Guild response. Foreseeing this need, the Guild established GuildNet, our managed long term care program, in 1997. GuildNet was one of the first programs to address the serious disabilities and chronic illnesses of this population. GuildNet’s understanding of the insidious effects of vision loss and aging are essential components of coordinating care for this complex population, helping people to live safely in their own homes.

When Marcelle Ohanna awoke from a coma following a stroke, she faced long months of rehabilitation and the need for extensive care. GuildNet coordinated all of her care, allowing her to remain at home and still receive everything she needed. “GuildNet helps me a lot. They pay for the transportation to the doctors, the chair for the bathtub, the diabetic supplies, my dental visits, and my physical therapy. My Nurse Case Manager calls me every day. I am glad someone is watching over me like that. I don’t know what I’d do without GuildNet.”

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